Live dock command center

End Dock Blind Spots.
Zero Misloads. Full Control.

Stop relying on the office for updates. Give your dock team and carriers one shared, real-time source of truth — every door, every driver, every load, accountable to the minute.

Real-time visibility Audit trail on every load Mobile & tablet ready Setup in minutes
See it in action

From Booking to Departure

Watch the exact flow thisDock runs for every pickup — from the carrier's booking to a clean, on-time departure with no detention.

app.thisdock.com — Carrier Bookings
Appointment confirmed
FedEx Freight
Tuesday · 10:00 AM
6
POs
22
Pallets
D2
Door
The cost of flying blind

When the office is your only source of truth,
the dock runs on guesswork.

Flying blind on the floor

You're stuck calling the office for updates while trucks pile up and tempers flare.

Misloads nobody owns

Freight goes out on the wrong carrier — and the floor swears it wasn't them.

The office is the bottleneck

Every status check routes through one person. They step away, the whole dock stalls.

Detention invoices weeks later

Surprise charges hit accounting long after the chaos is forgotten — with no proof to dispute.

95 min
Average dwell time
1 in 8
Loads misrouted
$150/hr
Detention fees
Hours
Lost to phone tag daily
The thisDock difference

A live command center, not another calendar

Traditional scheduling

  • Calendar focused
  • Blind to the warehouse floor
  • Updates relayed through the office
  • No proof of who loaded what
  • Misloads caught at the customer
  • No detention evidence

thisDock

  • Live floor execution
  • One shared real-time board
  • Dock & carriers self-serve
  • Timestamped audit trail on every load
  • Misloads caught at the door
  • Detention proof you can bill
95 minutes25 minutes
38 forklift trips6 trips
Accountability & audit trail

End the “it wasn't me” at the dock

Every load carries a timestamped record of who touched it and when — so misloads get caught at the door, and detention disputes get settled with proof.

app.thisdock.com — Load Audit Trail
Load PO-90455 · Acme Freight
Full audit trail · who did what, to the minute
Verified
Appointment booked
Acme Freight (self-serve)
8:02 AM
Driver checked in at gate
J. Rivera · matched PO-90455
10:41 AM
Assigned to Door D2
M. Chen (supervisor)
10:48 AM
Loading started
Forklift 04
10:52 AM
BOL photo captured
2 files attached
11:19 AM
Departed — on time
Dwell 38 min · no detention
11:30 AM

Timestamped on every action

Booked, arrived, assigned, loaded, departed — each step stamped with who did it. No more finger-pointing.

Driver matched at the gate

Gate check-in links the driver to the right carrier and load, so the wrong trailer gets flagged at the door — not at the customer.

Detention proof you can bill

Arrival-to-departure dwell with BOL photos and a clean evidence sheet you can hand to accounting or the carrier.

Product walkthrough

See the entire operation in one screen

Dock Command Center

The whole dock on one screen

Every door, driver, and timer live — occupied, available, or in detention. Stop calling the office and guessing.

app.thisdock.com — Command Center
Doors
8
Active
5
Open
2
Detain
1
Skids
142
D1Unloading
Summit Logistics
PO-48213
Skids
18
Dwell
12:40
D2Loading
Acme Freight
L-90455
Skids
22
Dwell
47:10
D3🚨 Detention
Cardinal Carriers
PO-50112
Skids
26
Over
+08:22
D4Available
+ Assign Load
📅 Today's Schedule · Upcoming
Vanguard FreightTL
11:30 AM · 20 skids
Awaiting
Delta LinesLTL
Est. arrival ~12:00 PM · 12 skids
Awaiting
Estes ExpressTL
1:15 PM · 24 skids
Awaiting
Wallboard / TV Mode

Put the dock on the wall

A big-screen command center for the floor. Your whole team sees the same truth — no radios, no walking to the office.

● LIVEDOCK STATUS — Building A
2:14 PM
6
DOORS
3
ACTIVE
2
OPEN
1
DETENTION
D1UNLOADING
Summit Logistics
12:40
D2LOADING
Acme Freight
47:10
D3DETENTION
Cardinal
+08:22
D4OPEN
— available —
D5LOADING
Northwind
31:02
D6OPEN
— available —
🛂 At the Gate
Vanguard Freightwaiting 12m
Delta Lineswaiting 4m
⏰ UPCOMING · Estes Express 1:15 PM · Old Dominion 1:45 PM · XPO 2:30 PM …
Driver Gate Check-In

Drivers check themselves in

A QR code at the gate matches each driver to their load and carrier automatically — then drops them into your queue.

Driver Check-In
Summit Distribution · Building A
Carrier
Acme Freight ▾
Confirmation code or PRO #
ACM-90455
Check In
Matched to your load
PO-90455 · 22 skids · Outbound
You're in the queue — we'll text you when a door is ready.
Scanned from the gate QR code
Carrier Booking Portal

Carriers book themselves

A branded self-serve page that drops appointments straight onto your board. No phone tag, no double-booking.

book.thisdock.com
Carrier Booking
Book a Dock Appointment
with Summit Distribution Center
Direction
⬆ Outbound Pickup
⬇ Inbound Delivery
Time slot · 4 max per hour
8:00 AM
2/4
8:30 AM
1/4
9:00 AM
FULL
9:30 AM
0/4
10:00 AM
3/4
Carrier name
PO / BOL #
Request Appointment
Detention Prevention

Stop the clock before it starts

Live dwell timers and alerts flag at-risk loads while you can still act — and log the evidence if you bill for it.

app.thisdock.com — Detention
1
In detention
2
Approaching
$20
Exposure
D3
Cardinal Carriers
+08:22 over
$150/hr
D2
Acme Freight
12 min to limit
watch
D5
Northwind Transit
31 min on dock
Forklift Tablet View

Big, tap-friendly floor view

Drivers see exactly what to pull and where to stage — status updates on the go, no paper or radio chatter.

Forklift 04● ON SHIFT
Pull Next
Acme Freight
PO-90455 · 22 skids
Rack B4Door D2
Up next
Cardinal CarriersRack A17
ROI calculator

See how much thisDock could save your warehouse

15 / day
$22
12 / mo
$150/hr
$5,808
Monthly labor savings
$1,800
Monthly detention savings
182 hrs
Forklift hours saved
31×
ROI multiple
Potential monthly savings
$7,608
Lock in these savings

Estimate based on staging-driven dwell and trip reduction.

Features

Everything a dock manager needs in one place

Real-Time Visibility Board

Live view of every door — occupied, open, or delayed — with color-coded exception alerts.

Driver Gate Check-In

QR or directory check-in that matches each driver to the right carrier and load.

Misload Prevention & Audit Trail

Timestamped log of who did what, so the wrong trailer never leaves unnoticed.

SMS & Email Notifications

Auto-text drivers when a door's ready and alert your team on exceptions.

Wallboard / TV Mode

A floor-facing big-screen command center your whole crew reads at a glance.

Carrier Self-Booking

A branded portal where carriers reserve, update, or cancel their own slots.

Dock Door Assignment

Assign and rebalance doors live as the floor changes.

Detention Prevention

Dwell timers and alerts that flag risk — with billable evidence on demand.

Forklift Tablet Access

A floor-ready tablet view your drivers actually use.

Performance Analytics

Dwell time, on-time %, door utilization, and detention dollars avoided.

Multi-Building Management

Run every facility from one account and switch in a tap.

Document & BOL Storage

Paperwork and load photos attached right to the load.

Who it's for

Designed for complex logistics operations

3PL Warehouses
Food Distribution
Retail Distribution
Manufacturing
E-Commerce Fulfillment
Cross-Dock Operations
Customer proof

Built by warehouse professionals

Designed on real docks by people who've run the floor — not a generic calendar bolted onto logistics.

Reduced average dwell time by 42%.

Operations Manager, Regional 3PL

Eliminated 80% of scheduling emails.

Dock Supervisor, Food Distribution

Saved 22 labor hours weekly.

GM, Cross-Dock Facility

Pricing

Simple pricing

Growth
$499/mo

Everything in Starter + driver SMS

  • Everything in Starter
  • SMS texts to drivers
  • Door-ready auto-alerts
  • Analytics dashboard
  • Priority support
Talk to sales
Most popular
Starter
$249/mo

Single building

  • Single building
  • Driver gate check-in
  • Live dock command center
  • Carrier self-booking
  • Detention alerts + Wallboard
  • No implementation fee
Start free trial
Enterprise
Custom

Integrations & scale

  • WMS / API integrations
  • Unlimited buildings
  • SSO & advanced roles
  • Dedicated onboarding
Contact us
FAQ

Questions, answered

Every load carries a timestamped trail — who booked it, which driver checked in at the gate, who assigned the door, who loaded it, and when it left. Gate check-in matches the driver to the right carrier and load up front, so a wrong trailer gets flagged at the door instead of surfacing as a customer complaint days later.
Get started

Get a live command center on your dock

See how much time, labor, and detention cost your operation could save. Book a 15-minute operational assessment — no sales pitch, just a look at your dock flow.

No implementation fee Setup in minutes Cancel anytime

Schedule a 15-Minute Operational Assessment

We'll look at your dock counts and find 2–4 hours of daily savings.