01
Duplicate appointment entry
A confirmed carrier appointment still has to be typed into the WMS, creating extra work and another opportunity for the date or time to be entered incorrectly.
Synapse WMS Integration
Connect Carrier Scheduling and Gate Activity to Synapse WMS
thisDock connects carrier self-booking, shipment appointments, carrier credentials, paperwork, and seal evidence with the corresponding Synapse shipment or order—without making the warehouse team enter the same information twice.
For 3PLs and warehouses using Synapse WMS that want dock, gate, and yard activity connected to their warehouse records.
Live Synapse workflowAutomatic shipment updatesAPI & EDI capable
Synapse Integration ActivityLIVE
Carrier self-bookingCONFIRMED
Synapse shipment appointmentUPDATED
Carrier · USDOT · MCSYNCED
Arrival and departure seal photosATTACHED
The operational problem
The appointment should not stop at the scheduling system
When booking, carrier, document, and gate information stays outside the WMS, warehouse teams have to re-enter it, match it manually, and search multiple systems for the complete shipment record.
02
Carrier data is disconnected
Carrier names, USDOT numbers, MC numbers, and supporting documents can remain in email or a separate portal instead of following the shipment into Synapse.
03
Gate evidence is scattered
Arrival and departure seal pictures lose operational value when they are stored on a phone or in another system instead of with the related order.
What thisDock gives you
A live connection from carrier booking to the Synapse record
The deployed thisDock integration automatically carries critical appointment, carrier, document, and seal information into the warehouse workflow.
Appointments
Update the Synapse shipment automatically
When a carrier self-books an available appointment, thisDock updates the associated shipment in Synapse with the confirmed appointment date and time.
Carrier identity
Transfer carrier credentials
Carrier name, USDOT number, and MC number collected during booking can be transferred into Synapse with the associated shipment workflow.
Documents
Attach paperwork to the order
Paperwork submitted by the carrier or shipper can be synchronized directly to the corresponding order instead of remaining in a separate inbox or folder.
Arrival evidence
Preserve the arrival seal picture
Seal pictures captured when the equipment arrives can be attached to the related Synapse record for a clearer condition and custody history.
Departure evidence
Complete the record at departure
Departure seal pictures can also be synchronized to Synapse, keeping evidence from both ends of the facility visit with the shipment.
Operational continuity
Keep the WMS as the system of record
Synapse continues to manage the warehouse record while thisDock connects the carrier, gate, dock, and yard activity happening around it.
API & EDI integration
Connect the systems and data your operation already uses
Beyond the live Synapse workflow, thisDock can be configured to exchange operational information through APIs and Electronic Data Interchange (EDI). The exact fields, direction, timing, and business rules are mapped to each customer’s environment.
Scheduling data
Appointments and shipment references
Create or update scheduling information while preserving the identifiers needed to connect each visit to the correct external record.
Appointment dateAppointment timeShipment referenceBooking code
Party data
Carrier and driver information
Move configured identity and contact fields between booking, check-in, WMS, TMS, ERP, or shipper workflows.
Carrier nameUSDOT numberMC numberDriver details
Load context
Orders, loads, and trailer context
Associate operational records with the information teams need to understand the load, equipment, facility, and required next action.
OrderLoadTrailerFacility
Files and evidence
Documents, images, and attachments
Carry supporting files into the correct business record so paperwork and visual evidence remain with the shipment history.
Shipping paperworkSeal photosArrival filesDeparture files
Operational events
Status and milestone updates
Map agreed operational events so connected systems can reflect what is happening at the facility without another manual update.
ConfirmedArrivedChecked inDeparted
Custom mapping
Facility-specific API and EDI workflows
Match the customer’s identifiers, rules, record structure, and exception handling instead of forcing every operation into one fixed integration template.
Field mappingValidation rulesExceptionsMulti-facility
Integration capabilities depend on the connected system, available interfaces, customer authorization, and agreed implementation scope. Synapse and Made4net are trademarks of their respective owners. thisDock is not affiliated with or endorsed by Made4net unless otherwise stated.
How it works
From carrier self-booking to a complete Synapse record
The live workflow moves appointment, carrier, document, and seal information into the record used by the warehouse team.
Carrier self-books
The carrier selects an available appointment and provides the information required by the warehouse.
Shipment is matched
thisDock connects the booking to the associated shipment in the configured Synapse workflow.
Appointment is updated
The confirmed appointment date and time are automatically written to the Synapse shipment.
Carrier details transfer
Carrier name, USDOT number, MC number, and configured booking information move into Synapse.
Paperwork follows the order
Carrier and shipper documents can be synchronized directly to the corresponding order.
Seal evidence completes the visit
Arrival and departure seal pictures are attached to the related Synapse record.
Operational outcomes
Preserve one connected shipment history
Automatic
Appointment updates
A confirmed self-booking updates the associated Synapse shipment without another manual scheduling step.
Connected
Carrier and document data
Carrier credentials and submitted paperwork follow the shipment into the warehouse workflow.
Traceable
Arrival-to-departure evidence
Seal images from both ends of the facility visit remain connected to the relevant Synapse record.
Frequently asked questions
Questions warehouse teams ask
What happens in Synapse when a carrier books through thisDock?
thisDock automatically updates the associated Synapse shipment with the confirmed appointment date and time. Configured carrier details, including the carrier name, USDOT number, and MC number, can also be transferred.
Can carrier and shipper paperwork be added to Synapse?
Yes. Paperwork submitted through the configured thisDock workflow can be synchronized directly to the corresponding Synapse order.
Are arrival and departure seal pictures stored in Synapse?
Yes. Seal pictures captured during arrival and departure can be attached to the corresponding Synapse record, preserving evidence from both points in the visit.
Does thisDock support API and EDI integration?
Yes. thisDock can be configured to exchange scheduling, carrier, shipment, document, and operational-event data through APIs and EDI. The available workflows depend on the connected system and agreed implementation scope.
Does thisDock replace Synapse WMS?
No. Synapse continues to manage the warehouse and its WMS records. thisDock extends the workflow to carrier self-booking, driver arrival, gate documentation, dock coordination, and yard activity.
Is thisDock an official Made4net partner?
thisDock has developed and deployed a working integration with Synapse WMS. Unless a formal partnership is announced, the integration should not be interpreted as certification or endorsement by Made4net.
Explore thisDock
Connect the rest of your dock workflow
Connect Synapse to the complete facility-arrival workflow.
Tell us how your Synapse records, carrier bookings, documents, and gate activity work today. We’ll map the API or EDI workflow that connects them.
Contact thisDock →