Use the table of contents to move directly to a section. Related thisDock legal documents are linked in the document summary above.
Who we are
Information we collect
- Account data — for warehouse staff: name, email, role, and company.
- Operational data — loads, appointments, doors, carriers, and dock activity entered by users.
- Driver check-in data — when a driver checks in at a gate, we collect the mobile number, name, carrier, and (optionally) trailer/reference they provide.
- Usage data — basic logs needed to operate and secure the service.
Website analytics & cookies
We use Cloudflare Web Analytics for basic site-performance information. The Google Analytics 4 tag loads with analytics storage denied by default and may send limited, cookieless measurements and consent-state signals. If you choose Allow analytics, we use Google Analytics 4 to understand page visits and actions such as contact-button clicks, carrier-login clicks, warehouse-login clicks, and contact-form submissions.
Google Analytics may process device and browser information, referring pages, approximate location derived from an IP address, and interaction events. We do not send names, email addresses, message contents, phone numbers, or other form-field values to Google Analytics.
Analytics is optional. Your choice is stored in your browser and can be reset by clearing thisdock.com site data. Advertising storage and ad-personalization signals remain disabled.
How we use information
SMS / text messaging
Consent to receive SMS messages is optional and is collected separately through an SMS consent checkbox on the check-in form.
When a driver provides a mobile number through a warehouse’s gate check-in form, that number is used only to send operational text messages about their visit — such as door-ready alerts, gate instructions, and appointment or wait-time updates.
We do not sell, rent, or share mobile phone numbers, SMS opt-in, or consent data with any third parties or affiliates for their own marketing or promotional purposes. Mobile information is used solely to deliver the messages described above.
Message frequency varies based on dock activity. Message and data rates may apply. Reply STOPat any time to opt out, or HELP for help. Opting out of texts does not affect a driver’s ability to be served at the dock.